Delivery Information
Important Information
Due to Brexit we have suspended receiving orders to ship to E.U. Roses now incur additional certification and checks to move outside the U.K, we are working closely with governments to hopefully implement this service in due course.
Sending as a gift?
There is a space to fill in a personal message to that special someone during the checkout phase of our website. Any price details/ invoices will be sent to your email after placing the order, so do not appear within the parcel. This service isn’t applicable to express checkout.
Shipping Areas
We ship to customers in the U.K. only, excluding The Channel Islands.
We limit our potted rose service to U.K only, excluding Northern Ireland and Channel Islands. Our Potted roses need a minimum transit time to ensure good quality upon arrival, we therefore exclude the following postcodes: HS1-9, KW15,16,17, PA20-49 and  62-78 and PA80, PH17-26, 30-44, 49, 50, ZE1-3.
The E.U (bare root only): Due to Brexit we have suspended taking orders for delivery to the E.U.
Delivery Times
Potted Roses
The estimated expected delivery is 5 to 10 days. We dispatch the previous weeks orders (up until Monday) on Tuesdays and Wednesdays with delivery usually Wednesday/Thursday of that week.
Bareroot Roses
Orders placed from May to October will be dispatched to arrive in November.
Combined orders containing both bareroot and potted roses, will be dispatched in their respective seasons.
Post and Packaging Charges
P&P is £6.95 per order.
If both potted and bareroot are ordered at the same time, this price will be doubled. Due to two delivery dates.
Details about our product types
Bareroot roses. These are plants in their dormant state which are delivered between November to the start of April. Note any purchases made outside these times will be dispatched the following November. Stems are approximately 6 to 12 inches long. All roses are freshly lifted from our field just prior to despatch and packed in wax-lined waterproof sacks. Every rose will have its own descriptive colour label and each order will include a guide on how to grow roses.
Potted roses These are planted in 5.5 litre containers with peat free compost. Each potted rose willarrive in a cardboard box. The size of the plant depends on the time of year, we will aim to send roses just in bud or flowering. If the rose has flowered, it may be dead headed (cut back) to encourage new growth. Â Each rose will come with its own descriptive colour label and each order will include a guide on how to grow roses.
For tips about how to prepare your garden before the roses arrive, head over to our Planting and Pruning Guide page.